Deliveries are made during business hours Monday through Friday, with the exception of holidays. The courier will attempt delivery at the address provided in your order. In the event of a failed delivery, your package will be delivered to the nearest DHL Access Point. All orders are processes automatically, therefore we are unable to modify shipping and delivery schedules.
You can make a return request for any item within 14 days of receipt of your item, either online or at a Golden Goose Store (find the one closest to you here).
Make sure the products are in their original condition, with all the tags and packaging included. If you want to ship your item, complete the online return form and book collection with the courier.
RETURN AN ITEM
If you have already returned an item, you can check its status here