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Golden Goose SpA with sole shareholder, Via Privata E. Marelli, 10, 20139 Milan, Italy
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Your Co-creation Experience

Make your items truly your own with our Sneakers Maker. Your story is our story.

How does it work?

Click "Add the service" and follow these steps:

1

Proceed to checkout

2

After the purchase, you will receive an e-mail with the link to select the date and time of your online experience: book your appointment.

3

An artisan will contact you in case you don't schedule an appointment so that you can fix one together.

4

Once the experience is over, you will receive your co-created product through your chosen shipping method.

1

2

3

4

FEE:

- RETURN NOT AVAILABLE

Co-created products require longer delivery times.

Co-Creation Experience Included

Making memories unforgettable

Benefit from our complimentary Co-Creation service included with your purchase and make your product even more unique.

Would you like to live the online Co-Creation Experience?

1. Proceed to checkout.

2. After the purchase, you will get an e-mail to schedule your online experience.

3. If you forget to schedule the Co-Creation appointment, don't worry:
our Dream Makers will get in contact with you.

4. As soon as your co-created product is ready, it will be delivered via your chosen shipping method.

Making memories unforgettable

Benefit from our complimentary Co-Creation service included with your purchase and make your product even more unique.

Would you like to live the online Co-Creation Experience?

SERVICE PRICE

INCLUDED

-

Return not available

Co-created products require longer delivery times.

Co-Creation Experience Included

Making memories unforgettable

Make your Ball Star even more yours by benefitting from our Co-Creation service, included in the purchase. Because today's special moments are tomorrow's unforgettable memories.

1. Proceed to checkout.

2. After the purchase, you will get an e-mail to schedule your online experience.

3. If you forget to schedule the Co-Creation appointment, don't worry: our Dream Makers will get in contact with you.

4. As soon as your co-created product is ready, it will be delivered via your chosen shipping method.

Making memories unforgettable

Make your Ball Star even more yours by benefitting from our Co-Creation service, included in the purchase. Because today's special moments are tomorrow's unforgettable memories.

1. Proceed to checkout.

2. After the purchase, you will get an e-mail to schedule your online experience.

3. If you forget to schedule the Co-Creation appointment, don't worry: our Dream Makers will get in contact with you.

4. As soon as your co-created product is ready, it will be delivered via your chosen shipping method.

Co-Creation Experience

included

-

Return not available

Co-created products require longer delivery times.

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Your Co-creation Experience

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HOW DO I RETURN AN ITEM?

1.COMPILA IL MODULO

1. Complete the online returns procedure: if you checked out as a Guest, insert your order number and email address. If you have an account, sign in. Otherwise, if you have an account, go to the Orders section of your personal area.

2.PREPARA LA CONFEZIONE

2. Make sure the products are in their original condition with all the tags still attached. Otherwise, we cannot accept the return.

3.INCOLLA L'ETICHETTA

3. Use the original packaging (or a similarly robust box). Attach the pre-printed label you received with your order in a way that covers the original label. Remember that the shipping cost will be deducted from your refund total.

4.CONSEGNA IL TUO RESO

4. Schedule where and when pickup your return by visiting DHL website. Select the language and follow the procedure to organize the pickup by using the number on your shipping label. Otherwise contact DHL to arrange collection with the courier. Alternatively, you can send your package via your preferred method to:

Golden Goose S.p.A. c/o Snatt Logistica S.p.A.
Via Ligabue 6/A e 6/B 42040 Campegine (RE)

Altre NOTE

You can make a return request for one or more items within 14 days of receipt of your item(s).

Your returned items will be insured against theft or loss during transport.

You can only send your return from the country in which you placed the order.

Once we receive your returned item(s) at our warehouses, we will refund you to the same payment method used when making the purchase. If you chose to pay cash on delivery, we will refund you using the IBAN you provided during the returns process.

Should your return not satisfy the required conditions, the package will be returned to you and you will not be refunded.

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